Bewareof Copies
Fake My Shisha products may be on the market, with fake labels that lead to fake websites. Here is how to protect yourself in under a minute.
- The box can be copied.
- The sticker can be copied.
- The QR code can be copied.
The website address can't. Only one address can tell you it's real:
One letter makes the difference
Fake labels lead to websites that look exactly like ours. The only thing they can't copy is the address. Check it every time.
How to check your product
The scratch-off security code on the box is the real check, and it only counts on our official website.
- 01
Scratch
Find the authenticity label on the box and scratch off the coating to reveal the security code.
- 02
Type the address
Type www.myshishaecig.com yourself. Never trust a link printed on the box.
- 03
Check the address bar
Make sure it shows exactly www.myshishaecig.com, with nothing added or changed.
- 04
Verify
Open Product Authenticity, enter the code and read the result.
This season's genuine detail
Real vs fake
Differences we found on fake products. We add more as we find them.
Warning signs
The scratch-off area on the box is already scratched.
A QR code or link opens a website that is not www.myshishaecig.com.
A website asks for payment or personal details to "verify".
The price is much lower than usual.
The seller is not on our Authorised Sellers list.
The box, logo or colours look slightly different from usual.
Authorised sellers
These shops buy directly from My Shisha. Buy from them and you know it's real.
Known fakes
We track places and websites selling fake My Shisha products and update these lists regularly.
Places found selling fakes
Fake websites
Experience the original
Bold flavour. Smooth experience. Made to last. Accept nothing less than the real thing.
Can you spot the fake?
Five quick questions. See how well you can protect yourself.
Fake Buster
Fakes look exactly like the real thing. Only the website gives them away. Help My Shisha slash the fakes!
Help My Shisha fight the fakes!
Fakes are coming. Read the address above each one and press Slash when a fake is close.
Think your product is fake?
If something looks wrong, don't use the product. Tell us and send:
- Photos of the product, box and label (front and back)
- The website the QR code or label took you to
- Where you bought it (shop name and city, or online seller)
- The price you paid
Our only official contact details are the ones on www.myshishaecig.com. Ignore any other number printed on a box.